30 years of BBT: celebrating with those who made it possible

Some anniversaries are little more than a number. But 30 years of BBT stand for much more than that: trust, shared journeys and people who have built something lasting together. That is reason enough not only to look back, but also to celebrate together with those who made this story possible.

BBT Software is celebrating three decades this year and has done so in a manner befitting the company: together with the people who support and shape BBT. Customers and partners gathered in Zermatt, where BBT’s story began and where the company remains rooted to this day. Because what many people don’t know is that BBT was founded in Zermatt and is still listed in the commercial register there today. Returning to this special place made the anniversary a journey back to the company’s roots.

A strategy that has proven its worth
While the market is constantly changing, technology comes and goes and new trends shape everyday life, BBT has reliably established and expanded its position. This is no coincidence. It is strategy.

BBT remains deliberately focused on its core market, small to medium-sized health insurers with up to 500,000 policyholders. In addition to its clear focus on the sector, BBT has also specialized extensively in its range of services. Building modern systems that don’t have to be constantly reinvented. Becoming a partner, not just a provider. Growing with customers, not against them.

Which insurers are the most efficient today? Data from the FOPH shows that four of the five most efficient insurers work with BBT’s systems. This demonstrates that this is no coincidence; it is the result of 30 years of consistency. During this time, BBT has continuously supported, developed and worked alongside its customers. Insurers have also been able to rely on BBT’s systems throughout this period. This builds trust. This creates stability. This creates efficiency.

Carried into the future
However, the past is no guide to the future, which is why BBT is demonstrating with its new BBTnG system that this strategy will continue into the future. BBT has recognized that reliability also means continuing to develop itself and its offering. This is particularly true now that it is clear that artificial intelligence (AI) is even making inroads into BBT’s core market. That’s why the systems are being made future-proof and AI is being installed intelligently and securely. In this way, regulatory requirements can be met straightaway.

It’s about the people
Strategy and technology are the foundation. However, what has sustained BBT for three decades is the people – their sense of community, their trust and their shared determination to make a difference. BBT therefore honored this anniversary with two separate events. In Zermatt, customers and partners came together at the place where the company’s story began. Employees celebrated in Sion with an impressive boat trip on the Lac Souterrain de Saint-Léonard, Europe’s largest natural underground lake, and a convivial get-together in the wine cellar to round off the evening.

The Matterhorn provided an impressive backdrop for the customer and partner event in Zermatt. The focus, however, was on the people and the relationships that have developed over many years. Together, they reminisced about projects, challenges, solutions and successes and about all those moments when collaboration gave rise to genuine trust. As a result, “30 years” on this day became not merely a company milestone, but a living symbol of solidarity and a promise for the future.

And the employees?
They are the heart of BBT – which is why they had their own anniversary event in Sion. The boat trip across the calm waters of the Lac Souterrain de Saint-Léonard, followed by a visit to the wine cellar, provided the perfect setting for shared memories, personal conversations and many special moments. Away from the daily grind, it became clear what makes this team so special: team spirit, mutual respect and the joy of making a difference together over many years.

After all, behind every successful customer relationship are people who bring their expertise, passion and great dedication to the job. People who are proactive, hard-working and see things through – even when things get a bit tricky. Day after day, they develop the solutions that customers can rely on, giving BBT its personality and strength. Thirty years of BBT would be inconceivable without this hard work. They therefore deserve a very special and heartfelt thank you. Here’s to what we have achieved together – and to the next 30 years.