Sunetplus Support

December 2023

New features in Sunetplus version 5.2023.200.2073

Bidirectional communication
Bidirectional communication has been integrated for “Groupe Mutuel” customers. This makes it
possible to display the notification status and the statement as the first step; in the second step in the
next release, the daily allowance statement will also be displayed.

Help
The Help menu item has been linked to the manual.

Data protection
Note on data collection when importing claims notifications.

Treatment of SI number Liechtenstein changed
The SI number is not a mandatory field for the Liechtenstein place of residence (zip codes 9485 –
9498).

Import of telephone numbers > 15 characters
For telephone numbers longer than 15 characters, all spaces or other characters are eliminated
during import, as the insurance companies can only receive 15 characters.

Sunet 4
Migration from Sunet 4 to Sunetplus is decommissioned.

SQLite
Only affects customers who use SQLite:
SQLite will be decommissioned with the next Sunetplus release in spring 2024.
After the update to Sunetplus 2073, convert the database to MSAccess or MS SQL Server, as the next
release (Sunetplus 2074) will no longer support SQLite DB.

The forms have been adapted for the following insurances:
– Branchenversicherung
– Helsana
– Generali
– Baloise

May 2023

New features in Sunetplus version 5.2023.100.2072

Bidirectional communication
– Further development in report search

SI number
The SI number is a new mandatory field, except for Liechtenstein nationality.

Parenthood
In the case of parenthood, the date of birth must not be in the future.

Bank details
Only the IBAN account type can be used.

AIL remarks field
There is a new field for remarks to the insurance company for AIL, this already existed for Sickness.

The forms have been adapted for the following insurances:
– Groupe Mutuel
– Sympany
– Mobiliar
– Allianz

December 2022

New features in Sunetplus version 5.2022.200.2071

Extension for bidirectional communication

Query status and daily allowance of all pending reports with one click (see manual). New bidi
overview page when activating the checkbox “Bidirectional communication” on the page “Find
report”.

Adjustment of parenthood
Motherhood/paternity has been replaced with parenthood. It is now possible to select whether the
EO benefits are drawn as mother or other parent.

Occupation list
The Swiss occupational nomenclature for surveys CH-ISCO-19 has now been integrated.

The agencies for the following insurance companies have been adapted:
– ÖKK
– Suva

The forms of the following insurance companies have been adapted:
– Innova
– ÖKK
– Suva
– elisLife
– Axa

Insurance-specific adjustments for Axa
Supplementary insurance-specific questions and adjustments for Care Management reporting.

April 2022

New features in Sunetplus Version 5.2022.100.2070

Bidirectional communication
Bidirectional communication has been integrated for «elipsLife» customers. This enables the display of the settled daily allowances in Sunetplus.

Transmission of SAI accounting
For «Swica» customers, it is now possible to transmit the short-term absences export list electronically with Sunetplus.

elipsLife: Form adjustments
Various adjustments have been made to the claim forms.

AXA: Form adaptations
Various adjustments have been made to the claim forms.

Groupe Mutuel: Form adaptations
The company logo was adapted in the claim forms and other minor adjustments were made.

October 2021

New features in Sunetplus Version 5.2021.20.2069

Fatherhood
In addition to maternity, paternity can also be reported via Sunetplus.
Please only enter this report if your insurance policy includes daily benefits for maternity and / or paternity. The right to statutory maternity allowance and / or paternity allowance can be asserted at the responsible AHV compensation office.

End User License Agreement
Until now, the end user license agreement was only displayed during the installation of Sunetplus and had to be accepted at that time. The end user license agreement can be found under «?» up in the menu bar of Sunetplus. This regulates the legal data protection aspects.

Import of the phone number
The length of the telephone number has been adjusted to 15 characters, as insurance companies can only receive 15 characters.

Persons involved in the accident report
The persons involved must be filled if the option «Were other persons involved?» is selected.

Info
The name of the operating system is displayed under Sunetplus «Info».

ElipsLife
The insured person’s email address is printed on the claims forms.

ÖKK
The addresses and agencies have been adjusted in the claims forms.

Swica
The addresses have been adjusted in the claims forms.

Vaudoise
The addresses and agencies have been adjusted in the claims forms.

May 2021

New features in Sunetplus Version 5.2021.10.2068

Address validation
Address validation has been integrated for the insured person and manual entry of doctors. When enter-ing the address, a check is made as to whether the address entered exists and has been entered correct-ly. A corresponding message appears. If there are no unique or several suitable addresses, the correct address can be selected from the dropdown menu. The address validation can be switched off in the company configuration. However, it is recommended to use this, as the insurers depend on correct ad-dress information.

Another insurer
If the value «Other accident insurance» is selected for «Other insurer», the «Additional information» field must now be filled in.

Allianz: New question «Case manager desired? »
Instead of the question about patient control, there is now the insurance-specific question «Case man-ager desired? ». If the answer to the question is «yes», this must be justified.

Axa: Forms adjustments
The company name and logo were adjusted in the claims forms and other small adjustments were made.

ÖKK: Forms adjustments
Various adjustments have been made to the claims forms.

Visana: forms adjustments
Small adjustments have been made to the claims forms.

October 2020

New features in Sunetplus Version 5.2020.30.2067

Sunetplus ist now using Microsoft .Net Framework 4.7.2.

Installation / readme file
Before the standard installation process begins, a dialog with the system requirements is displayed. A readme file with additional information has also been added.

Change of insurance
When you change insurance, an existing claim number is automatically removed. A corresponding message appears beforehand so that the previous claim number can be noted.

Import claim reports: ZIP
If the country of an address is not specified in the claim report xml for a damage report to be imported and the postcode is not four-digit, the country is set to “-“. The corresponding message is marked as incomplete and the country must be selected manually after the import. If the postcode has four digits and the country is not specified, Switzerland is set as the country when importing.

Sector Insurance Cooperative: Modified name
Sector Insurance Switzerland was renamed Sector Insurance Cooperative. The forms and the policy selection have been adjusted.

Sectors Insurance Cooperative: Additional field patient control
In the case of illness reports, the additional mandatory field «Do you think a patient check makes sense?» has been inserted. The relevant information is printed on the illness report.

Innova: last working day
The «Last working day» field is no longer mandatory.

Innova: Comment to the insurance company
A supplementary sheet will now be printed out for the «Comments to the insurance company» field.

Mobiliar: agency adjustments
The agencies for Mobiliar were adapted or expanded.

July 2020

New features in Sunetplus Version 5.2020.20.2066

New insurer integrated
«Groupe Mutuel» is now available for the recording, printing and electronic transmission of claim reorts and case-relavant documents.

April 2020

New features in Sunetplus Version 5.2020.10.2065

Date of Employment and date of termination
There are various improvements regarding mutations in the date of employment and the date of termination of a person.

Generali: Claim form
The claim form is now available in English.

Mobiliar: Agency addresses
Various agency addresses have been adjusted.

Sanitas: Policy entry no longer possible
Policies for Sanitas can no longer be recorded.

Solida: New policy number formats
The following formats for the policy number are now permitted: XXXXXX (XXXXX) (6 to 11 numbers) and 0XXXXXXX (0 and then exactly 7 numbers).

Visana: Claim number DSB
The DSB claim number is now printed on the claim form.

Zurich: Claim number supplementary AIL
For supplementary AIL, the claim number is now correctly displayed in the corresponding field.

Zurich: Extended accident data
The extended accident data is now also available for occupational accidents.