Sunetplus support

May 2025

News in version Sunetplus 5.2025.100.2076

Integration SFTP Client for BBTPrenet-Users (Beta)
BBTPrenet customers can retrieve claim reports directly from the SFTP server

Branchen Versicherung: Bidirectional communication
Bidirectional communication has been integrated for “Branchenversicherung” customers

Swica: Adaptation of name, change of address agencies
Names and addresses of Swica agencies have been updated

Sympany / elipsLife: Disclaimer for the transmission of claims notifications and documents
A note on data protection appears when submitting claims notifications and documents

elipsLife: Treatment of SI number changed
SI number is mandatory for Swiss and Liechtenstein residents and the format is validated

Baloise: Company name adjusted in documents
On the claim reports, «Basler» was replaced by «Baloise»

Mobiliar: Error comments per group of persons in policy corrected
Remark appears also in the text field

BBTPrenet
When importing relapses from BBTPrenet, the policy number from the time of the event is now taken into account

Personal data
Corrected the format of the ZEMIS number

November 2024

News in version Sunetplus 5.2024.200.2075

Sunetplus encrypted transport to the SQL Server database
The requirements regarding an encrypted transport connection between Sunetplus and the SQL
Server have been implemented

Sunetplus correction for the InternetUpdate Service
The error message for the InternetUpdate Service has been fixed

AXA: Change of the receiver URLs
The change to the receiver URLs has been implemented. Claims notifications are sent to the new
URLs defined by AXA.

Innova : Adaptation of forms
The notification form has been adapted for sickness notifications (incapacity to work)

Groupe Mutuel: Implementation of rounding differences Bidi
The rounding difference can now be displayed at period level in the daily allowance statement

June 2024

New features in Sunetplus version 5.2024.100.2074

Suva: Customer number format
The new “Suva” customer number format is supported.

NOA activity list
The activity list for recording non-occupational accidents has been adapted.

SI number
Recording the SI number is only mandatory to a limited extent.

Relapse recording
Relapses can now be recorded with the policy at the time of the event.

Vaudoise: Pregnancy complications
The recording of “pregnancy complications” has been integrated for “Vaudoise” customers.

Innova: Form adjustments
The “Authorisation” form has been adapted for sickness notifications.

Branchen Versicherung Genossenschaft: Extension of policy and claim number
Claims recording has been expanded with the format of new policy and claim numbers.

December 2023

New features in Sunetplus version 5.2023.200.2073

Bidirectional communication
Bidirectional communication has been integrated for “Groupe Mutuel” customers. This makes it
possible to display the notification status and the statement as the first step; in the second step in the
next release, the daily allowance statement will also be displayed.

Help
The Help menu item has been linked to the manual.

Data protection
Note on data collection when importing claims notifications.

Treatment of SI number Liechtenstein changed
The SI number is not a mandatory field for the Liechtenstein place of residence (zip codes 9485 –
9498).

Import of telephone numbers > 15 characters
For telephone numbers longer than 15 characters, all spaces or other characters are eliminated
during import, as the insurance companies can only receive 15 characters.

Sunet 4
Migration from Sunet 4 to Sunetplus is decommissioned.

SQLite
Only affects customers who use SQLite:
SQLite will be decommissioned with the next Sunetplus release in spring 2024.
After the update to Sunetplus 2073, convert the database to MSAccess or MS SQL Server, as the next
release (Sunetplus 2074) will no longer support SQLite DB.

The forms have been adapted for the following insurances:
– Branchenversicherung
– Helsana
– Generali
– Baloise

May 2023

New features in Sunetplus version 5.2023.100.2072

Bidirectional communication
– Further development in report search

SI number
The SI number is a new mandatory field, except for Liechtenstein nationality.

Parenthood
In the case of parenthood, the date of birth must not be in the future.

Bank details
Only the IBAN account type can be used.

AIL remarks field
There is a new field for remarks to the insurance company for AIL, this already existed for Sickness.

The forms have been adapted for the following insurances:
– Groupe Mutuel
– Sympany
– Mobiliar
– Allianz

December 2022

New features in Sunetplus version 5.2022.200.2071

Extension for bidirectional communication

Query status and daily allowance of all pending reports with one click (see manual). New bidi
overview page when activating the checkbox “Bidirectional communication” on the page “Find
report”.

Adjustment of parenthood
Motherhood/paternity has been replaced with parenthood. It is now possible to select whether the
EO benefits are drawn as mother or other parent.

Occupation list
The Swiss occupational nomenclature for surveys CH-ISCO-19 has now been integrated.

The agencies for the following insurance companies have been adapted:
– ÖKK
– Suva

The forms of the following insurance companies have been adapted:
– Innova
– ÖKK
– Suva
– elisLife
– Axa

Insurance-specific adjustments for Axa
Supplementary insurance-specific questions and adjustments for Care Management reporting.

April 2022

New features in Sunetplus Version 5.2022.100.2070

Bidirectional communication
Bidirectional communication has been integrated for «elipsLife» customers. This enables the display of the settled daily allowances in Sunetplus.

Transmission of SAI accounting
For «Swica» customers, it is now possible to transmit the short-term absences export list electronically with Sunetplus.

elipsLife: Form adjustments
Various adjustments have been made to the claim forms.

AXA: Form adaptations
Various adjustments have been made to the claim forms.

Groupe Mutuel: Form adaptations
The company logo was adapted in the claim forms and other minor adjustments were made.

October 2021

New features in Sunetplus Version 5.2021.20.2069

Fatherhood
In addition to maternity, paternity can also be reported via Sunetplus.
Please only enter this report if your insurance policy includes daily benefits for maternity and / or paternity. The right to statutory maternity allowance and / or paternity allowance can be asserted at the responsible AHV compensation office.

End User License Agreement
Until now, the end user license agreement was only displayed during the installation of Sunetplus and had to be accepted at that time. The end user license agreement can be found under «?» up in the menu bar of Sunetplus. This regulates the legal data protection aspects.

Import of the phone number
The length of the telephone number has been adjusted to 15 characters, as insurance companies can only receive 15 characters.

Persons involved in the accident report
The persons involved must be filled if the option «Were other persons involved?» is selected.

Info
The name of the operating system is displayed under Sunetplus «Info».

ElipsLife
The insured person’s email address is printed on the claims forms.

ÖKK
The addresses and agencies have been adjusted in the claims forms.

Swica
The addresses have been adjusted in the claims forms.

Vaudoise
The addresses and agencies have been adjusted in the claims forms.